Our work

Consultancy

The association consults for government, institutions and business, combining research expertise, strategic thinking and specialist knowledge to improve how organisations are governed, run and grown.

CSU

Consulting Service Unit

The Consulting Service Unit offers a wide variety of consulting for government, institutions, corporate bodies and professional services, to help industry-leading service and support operations enhance operational efficiency and drive world-class levels of performance, while improving customer satisfaction and loyalty.

The unit provides a combination of research expertise, strategic thinking and specialist knowledge gained and developed over many years, and assists in all areas of governing, developing, running and growing an organisation or institution.

ITPDP

Training and Professional Development Programs

Training and Professional Development Programs draws on the association's range of services to give organisations access to skills, expertise and equipment not available in-house, along with new perspectives on business challenges, a greater understanding of advances in research, and relationship-building and networking opportunities.

Expertise is supported by a business-focused team that matches your needs to the association's academics, manages contracts and advises on funding opportunities. The programme works with businesses of all sizes, charities and public sector organizations on a consultancy basis, translating knowledge into new commercial products, innovative services and ways of working.

The team has access to over 1,000 research scholars across five continents, and can mobilize experts from across the physical, life, engineering, technology, medical and social sciences as well as the humanities, handling the contractual, financial and administrative aspects of an engagement.

Who the association consults for

Industry and related governmental institutions
Firms
Small, medium and large size enterprises

What the association offers

Consultancy services

Twenty services across the two units. Five appear in both units’ documents and are published once here, with the delivering unit marked on each.

Political Risk Analysis
Strategic investment analysis for organisations expanding into new countries, evaluating the opportunities and threats in the region of interest.
CSU
Organisational and Institutional Restructuring
Support for leaders changing how a unit operates, to meet shifting priorities, launch new programmes or address budget reductions.
CSU
Market Research and Analysis
Strategic market research and competitive intelligence for business-to-business and industrial clients, qualitative and quantitative.
CSUITPDP
Technology Selection
Independent guidance on selecting technology to manage, preserve and provide access to your digital or physical assets.
CSU
Strategy Services
Helping organisations mobilize for change and continuously adapt their strategy, from foundation documents through to growth and transaction strategy.
CSUITPDP
Market and Production Management
Customer stratification and value creation, which sit at the centre of modern marketing theory and practice.
CSU
Governance
Strengthening governance structures, balancing strategic direction against the democratic participation of staff and stakeholders.
CSU
Continuing Professional Development
Both the courses that keep a workforce current, and the consulting that helps an organisation design, run and measure its own CPD scheme.
CSUITPDP
Professional Standards Services
Creating or modifying entry routes, competency frameworks and ethical codes, using sector knowledge and research-based benchmarking.
CSU
Human Resources
Recruitment support, bespoke training and organisational reviews, with a strategic focus so people resources can deliver organisational goals.
CSU
Research Services
Research and study activities at micro and macro level, developing business capacity and helping managers and policymakers fulfil their responsibilities.
CSU
Operation and Production Management
Comprehensive management consulting across production and operations, from system design through to capacity assessment and value engineering.
CSU
Financial and Economic Management
Comprehensive analysis across financial, economic and investment fields, from cost accounting through to valuation, arbitration and expert testimony.
CSUITPDP
Project Management
Defining and implementing projects correctly, from competency assessment and portfolio systems through to claim management and PMO establishment.
CSU
Service Revenue Generation
Maximising recurring services revenue, from lead generation and sales prospecting through to yield management and revenue optimization.
CSUITPDP
Capacity Building and Development
Building research capacity at individual, institutional and societal levels, so organisations can meet their mission sustainably.
CSU
Knowledge Management Services
Re-engineering how an organisation captures, shares and reuses what it knows, with a people-centred focus on tacit knowledge exchange.
ITPDP
Personal Development Planning
A structured framework helping members reflect on their goals, assess their skills, and plan how to achieve their career objectives.
ITPDP
Professional Development
Conferences, workshops and seminars that build research capacity, supporting researchers at every career stage.
ITPDP
Corporate Training Programs
High-quality training and executive education for individuals and organisations, from standard courses to fully bespoke in-house programmes.
ITPDP

How the unit works

What the Consulting Service Unit aims to do

Conduct research that determines and promotes best practice
Equip governments, institutions and corporate bodies to deal with common challenges
Raise the profile of issues related to governments, institutions and corporate bodies
Promote the contributions of governments, institutions and corporate bodies to society
Support governments, institutions and corporate bodies with bespoke consultancy in areas such as strategy, governance and continuing professional development

Pillars of advantage

Expertise: Staffing projects with functional and industry experts to ensure high performance delivery.
Agility: Anticipating and catering to what is best for the client before, during and after project implementation.
Quality: High quality, on-time delivery that meets and exceeds the client's expectations.
Partnership: Forming deep bonds with clients to understand their business as if it were the association's own, and developing solutions through true collaboration.

Six attributes that make the difference

Definitive expertise
The association's professionals are acknowledged leaders in their chosen field, not only for the clarity and understanding they bring but for their ability to identify practical, workable answers to complex questions.
Industry experience
Industry groups are staffed with seasoned scholars and practitioners who have many years of hands-on research, management and operational experience in academic and professional settings.
Integrity
As a vital part of a relationship built on trust, the association respects the integrity of its clients, acting and communicating in a manner that aligns its goals with the client's, with a view to a long-term relationship.
Sustainability
As ready as the unit is to act for short-term improvements, it strives for sustainability and quality in its projects. Solutions focus on implementation, with the association ready, capable and focused on delivering results.
Entrepreneurship
Creativity and pragmatism are essential ingredients of successful consulting, so the unit cultivates an agile entrepreneurial mindset with a strong focus on success, in both short-term solutions and long-term strategic decisions.
Passion
The unit's advisory work and its solutions can only be satisfying if the association is satisfied itself. For clients to become the best in government, institution or business, the association has to strive for the same.

Discuss a consultancy engagement

Write to the association to discuss which of these services fits your organisation, and how the work would be scoped.

Write to the association